Shipping Policy
Last Updated: 23 June 2026
1. B2B Sales
As a wholesale supplier, most transactions are conducted on a business-to-business basis.
Returns are accepted only under the conditions described below.
2. Damaged or Defective Products
Customers must notify us within:
7 days of delivery
if products arrive:
- Damaged
- Defective
- Incorrect
Supporting photos or videos may be required.
3. Return Authorization
No returns will be accepted without prior written approval.
Customers must contact:
before returning any goods.
4. Non-Returnable Items
The following items are generally non-returnable:
- Opened products
- Used products
- Clearance items
- Customized orders
- Consumable products
unless required by law.
5. Refund Processing
Approved refunds will be issued using the original payment method where possible.
Processing times may vary depending on payment providers.
6. Return Shipping Costs
Unless the return results from our error, customers are responsible for return shipping expenses.
AGE VERIFICATION POLICY
Last Updated: 23 June 2026
1. Age Restriction
Global Vape Trade only sells vaping products to adults who are legally permitted to purchase such products within their jurisdiction.
You must be:
- At least 18 years old; or
- The legal minimum age required by local law
whichever is higher.
2. Age Verification
We reserve the right to conduct age verification checks before accepting orders.
Verification methods may include:
- Government-issued identification
- Business registration verification
- Third-party verification services
3. Refusal of Service
We reserve the right to:
- Refuse orders
- Cancel transactions
- Suspend accounts
where age verification requirements are not satisfied.
4. False Information
Providing false age information may result in:
- Order cancellation
- Account termination
- Reporting to relevant authorities where required by law
5. Regulatory Compliance
Customers are responsible for ensuring that products purchased comply with all local laws and regulations applicable in their jurisdiction.
